Reminders and SMS
Stop reminders on a task
Admins & staff
Stop Hydi reminding a client about a task by completing or cancelling it.
Where:SidebarTasksTask name
- Select Tasks in the sidebar, then select the task.
- Select Go To Task.
- End the task in one of two ways.
- If the work is done, select Complete, then select Complete in Complete Task?.
- If you no longer need it, select Cancel, then select Cancel Task in Cancel Task?.
Good to know
- Hydi has no pause for one task, because only Active and Needs changes tasks get reminders, and Submitted, Completed and Cancelled tasks get none.
- Complete only shows for draft and active tasks, so a task that needs changes can only be cancelled.
- To stop reminders for every task a client has, archive the client.
Related
- Mark a task as completeComplete a draft or active task yourself, without waiting for the client.
- Cancel a taskWithdraw a task you no longer need so the client stops seeing it.
- Archive or unarchive a clientHide a client you no longer work with from your list, or bring an archived client back.
- Set reminder defaultsChoose how often Hydi reminds clients about tasks with no due date, and how many reminders each task gets.