Reminders and SMS

Choose the default reminder method

Admins only

Set whether Hydi contacts your clients by email, SMS or both, unless you override it for a client.

Where:SidebarSettingsSMSDefault Notification Methods

Select Settings in the sidebar, then select SMS.
Under Default Notification Methods, choose a Reminder method for automated reminders. The choices are Email Only, SMS Only and Both.
Choose a Notification method for other messages, such as approvals. It has the same choices.
Select Save Settings.

Good to know

These defaults apply to every client without their own setting, and you can override them on a client's Communication Preferences.
Hydi uses email instead of a text when a client has no phone number or you have no credits.
This section only appears after you turn on SMS.

Choose how a client is remindedOverride your business default so a client gets reminders and other messages by email, SMS or both.
Turn on SMSSwitch on text message reminders for your business, and try a sample message first.
Buy SMS creditsTop up your SMS credit balance so Hydi can keep texting your clients.

Check your SMS credits

See how many SMS credits you have left and how many Hydi has used this month.

Turn on auto-recharge

Let Hydi top up your SMS credits automatically when your balance runs low.

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