Reminders and SMS
Control when and how clients are reminded.
How do I…
- Set reminder defaultsChoose how often Hydi reminds clients about tasks with no due date, and how many reminders each task gets.
- Choose reminder intensityDecide how firmly Hydi reminds clients before and after a task's due date.
- Change quiet hoursSet the hours of the day when Hydi is allowed to send scheduled reminders to your clients.
- Turn on SMSSwitch on text message reminders for your business, and try a sample message first.
- Buy SMS creditsTop up your SMS credit balance so Hydi can keep texting your clients.
- Check your SMS creditsSee how many SMS credits you have left and how many Hydi has used this month.
- Choose the default reminder methodSet whether Hydi contacts your clients by email, SMS or both, unless you override it for a client.
- Turn on auto-rechargeLet Hydi top up your SMS credits automatically when your balance runs low.
- Send a test SMSSend a text to your own phone to check that SMS is working for your business.
- Send a test email to yourselfSend yourself a sample reminder email to see how your logo and colour look to clients.
- Stop reminders on a taskStop Hydi reminding a client about a task by completing or cancelling it.
- See how many reminders a task has hadCheck how many scheduled reminders Hydi has tried to send about a task, and when it last tried.