Business settings

Set your review time limit

Admins only

Choose how many hours a submitted task can wait before Hydi warns you it needs review.

Where:SidebarSettingsReminders

Select Settings in the sidebar, then select Reminders.
Under Review SLA, enter the number of hours in Review SLA (hours).
Select Save changes at the top of the page. Hydi shows Reminder settings saved.

Good to know

When a submitted task waits longer, Hydi notifies the client's assigned staff member, or the owner if nobody is assigned, and repeats about once a day until you approve the task or send it back.
Save changes saves everything on the Reminders page, and not only this field.
Hydi runs this check only once your business email is verified.

Review and approve a submissionCheck what a client submitted and mark the task as completed.
Know what each notification meansSee what triggers each kind of notification and what to do about it.
Set reminder defaultsChoose how often Hydi reminds clients about tasks with no due date, and how many reminders each task gets.

Require staff review by default

Have every new task start with staff review switched on, so you check a client's work before it completes.

Clear sample data

Remove the sample clients, tasks and templates Hydi added when you set up your account.

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