Billing and account

Update your payment method

Admins only

Replace the card Hydi charges for your subscription, or fix a failed payment.

Where:SidebarSettingsGeneralBilling & Subscription

Select Settings in the sidebar, then select General.
In Billing & Subscription, select Manage Billing. Hydi opens your secure billing page.
On the billing page, choose the option to update your payment method.
Enter the new details and save them.
Use the link on the billing page to return to Hydi.

Good to know

Manage Billing appears only once you have a paid plan, and on a trial or suspended account the card shows Subscribe instead.
If a payment fails, Hydi sends you a notification and gives you a short time to fix it before your account becomes read-only.
Hydi clears the problem when the next payment succeeds, so you do not need to do anything else in Hydi.

Understand a read-only accountSee why Hydi stops you making changes, what still works and how to restore access.
Cancel your subscriptionStop your paid plan from the billing page and know what happens to your account.

Change your password

Set a new password for signing in to Hydi while you are signed in.

Cancel your subscription

Stop your paid plan from the billing page and know what happens to your account.

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