Billing and account

Understand a read-only account

Admins & staff

See why Hydi stops you making changes, what still works and how to restore access.

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Hydi becomes read-only when your trial ends without a subscription, when your account is suspended, or when a failed payment is not fixed in time.
You can still sign in and view your clients, tasks and other data.
Hydi blocks most changes, such as adding clients or creating tasks, and shows a message with the reason.
Billing, settings and your own account still work, so admins can subscribe or update the payment method.
A suspended account cannot accept new client invitations, and clients see that the business is unavailable.
Access returns after you subscribe, or after the overdue payment goes through.

Subscribe to a planChoose a plan, pay on the secure payment page and start your subscription.
Update your payment methodReplace the card Hydi charges for your subscription, or fix a failed payment.
Understand your trialSee what the free trial includes, how Hydi warns you and what happens when it ends.

Check your plan and billing status

See which plan you are on, whether it is active and which billing buttons you can use.

Change your email address

Change the email you sign in with by confirming a code sent to the new address.

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