HydiHelp
Open app
    • Overview
    • Subscribe to a plan
    • Change your password
    • Update your payment method
    • Cancel your subscription
    • Understand your trial
    • Check your plan and billing status
    • Understand a read-only account
    • Change your email address
    • Reset a forgotten password
    • Change your name
    • Choose light or dark mode
    • Log out of Hydi

Billing and account

Manage your trial, plan, payments and sign-in.

How do I…

  • Subscribe to a planChoose a plan, pay on the secure payment page and start your subscription.
  • Change your passwordSet a new password for signing in to Hydi while you are signed in.
  • Update your payment methodReplace the card Hydi charges for your subscription, or fix a failed payment.
  • Cancel your subscriptionStop your paid plan from the billing page and know what happens to your account.
  • Understand your trialSee what the free trial includes, how Hydi warns you and what happens when it ends.
  • Check your plan and billing statusSee which plan you are on, whether it is active and which billing buttons you can use.
  • Understand a read-only accountSee why Hydi stops you making changes, what still works and how to restore access.
  • Change your email addressChange the email you sign in with by confirming a code sent to the new address.
  • Reset a forgotten passwordGet a reset link by email and choose a new password when you cannot sign in.
  • Change your nameUpdate the first and last name other staff members see for you.
  • Choose light or dark modeSwitch Hydi between a light screen, a dark screen or your device setting.
  • Log out of HydiSign out so nobody else can use your account on this device.
© 2026 Hydi