Dashboard and notifications

Choose which task events notify staff

Admins only

Turn staff emails and texts for completed and overdue tasks on or off for your business.

Where:SidebarSettingsNotifications

  1. Select Settings in the sidebar, then select Notifications.
  2. Under Email notifications, turn Task completed on or off to control the email or text staff are sent when a client completes a task.
  3. Turn Task overdue on or off to control the email or text staff are sent when a task goes overdue.
  4. Select Save.
Good to know
  • These switches stop the email and the text message, and the notification still appears in Hydi.
  • Notifications about a client submitting a task for review, uploading files or accepting an invitation cannot be turned off here.
  • A client's emails go to the staff member assigned to that client, or to the owner when nobody is assigned.

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