Files and signatures

Require a signature on a task

Admins & staff

Ask the client to review your documents and sign to confirm, instead of marking the task done.

Where:SidebarTasks

  1. Start a task as described in Assign a task, or open an existing task and select Edit.
  2. Select the Advanced tab.
  3. Tick Requires Signature(s).
  4. Enter the Acknowledgement Text you want the client to confirm.
  5. To give them something to review, attach documents from the File Library.
  6. Select Create Task, then choose Send Now in Task Created to give it to the client, or select Save Changes.
Good to know
  • The client draws or types their signature and confirms, and they cannot mark the task as done instead.
  • They have to submit an attached form, and upload a required file, before they can sign.
  • When they finish signing, the task goes to Submitted if it needs staff review, or to Completed if not.

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