Tasks
Send a task reminder now
Admins & staff
Remind the client about one task now, without waiting for the next scheduled reminder.
Where:SidebarTasksTask nameNudge
- Select Tasks in the sidebar, then select the task.
- Select Nudge. It is in the task window and on the full task page.
- In Send Reminder?, select Send Reminder.
- If it is outside your allowed sending hours, Hydi shows Outside Sending Hours. Tick the box to confirm, then select Send Anyway.
- Hydi confirms with a Reminder sent message.
Good to know
- Nudge only shows for Active and Needs changes tasks.
- Hydi will not send if your business email is not verified, or if the client is archived, has unsubscribed or has an invalid email address.
- Hydi limits how often you can nudge the same client, so a second attempt soon after can be refused.
Related
- Send a client a reminder nowSend a client one reminder about all their outstanding tasks, without waiting for the next scheduled one.
- Choose how a client is remindedOverride your business default so a client gets reminders and other messages by email, SMS or both.
- Send a task back for changesTell the client what to fix on a submitted task so they can try again.
- See how many reminders a task has hadCheck how many scheduled reminders Hydi has tried to send about a task, and when it last tried.