Clients

Add a client manually

Admins & staff

Enter a client's details yourself so you can assign tasks without sending an invitation.

Where:SidebarClientsAdd Client

  1. Select Clients in the sidebar.
  2. Select Add Client.
  3. Enter a First Name and an Email.
  4. Enter any other details you have: Last Name, Display Name, Phone and Notes.
  5. If your business has more than one staff member, choose who is responsible in Assigned To.
  6. Select Add Client.
  7. Hydi shows Client added. Select View client to open them, Add another to add the next one, or Close.
Good to know
  • Display Name is the name you see across Hydi, and it fills in from the first and last name unless you enter your own.
  • Adding a client does not send them anything, and Hydi refuses an email that another client already uses.
  • Add a Phone number if you want to send this client SMS reminders.

Related

  • Invite a client by email or SMSSend a client a link to fill in their own details, with a task template applied if you choose one.
  • Edit a client's detailsChange a client's name, email, phone, notes or the staff member responsible for them.
  • Find a clientSearch your client list, or filter it to the clients who need your attention.
  • Assign a taskCreate a task for one client, then send it to them or keep it as a draft.